Delete your XomiW account
You can delete your account and data at any time, without contacting anyone. This page covers the XomiW app on Android and iOS and the web version.
In the XomiW app (Android, iOS)
Open the app and sign in → the Account button at the top → Settings → Delete account… → type your email to confirm.
On the web
Sign in at xomiw.app → Settings → My data → Delete account… → type your email to confirm.
By email (if you cannot sign in)
Email privacy@xomiw.com from the address you sign in with, subject "Delete account". We check that you own the account and delete it within 20 days.
What happens
- Right away: you are signed out on every device and cannot sign in again, scheduled workflows stop and connected apps (Gmail, Calendar…) are removed.
- After 30 days: chats, files, workflows, projects, memory and the vault are erased for good.
- Kept without your identity: the credit ledger, usage figures, proof of consent (hashes only) and the system log of "what happened, when". Invoices and payment records are kept as accounting law requires, with personal details reduced.
- A subscription bought through the App Store or Google Play is not cancelled by deleting the account: cancel it in the store's subscriptions.
Want a copy? Before deleting, go to Settings → My data → Export to download a .zip file.