App updates, maintenance, going offline and the home screen widget
When the app needs an update, XomiW is under maintenance, the server is silent or you are offline: what the app shows and what to do. Adding the XomiW widget.
1 min read
App updates
- New version available: a banner at the top of the app says "A new version of XomiW is available…"; tap "Update" to open the store, or "Later".
- Update required: a version that is too old only shows an "Update XomiW" screen with a button to open the store. If the store can't open, tap "Keep using this version" to carry on for now, until the next time you open the app.
Maintenance and an unresponsive server
- "XomiW is under maintenance": a banner below the top of the page; new messages are paused for now, but you can still read.
- "Can't reach the server · Showing saved copy": the server didn't answer when the app opened (for example during an update). The app still opens using the copy saved on your device; tap "Retry" on the banner, or wait a moment and reopen the app.
Going offline
The "Offline · Showing the saved copy" banner appears on every tab. Lists show the most recent saved copy; messages you write now wait and send by themselves once you're back online (see Give XomiW a task).
Home screen widget
Add the XomiW widget from your phone's widget list. It shows your credits and upcoming tasks, and updates when you open the app. Signing out clears the widget's data.
This article is also in Vietnamese
Still need help?
Email hotro@xomiw.com; we answer during working hours.
Related help articles
- Give XomiW a task in chatHow to give XomiW a task, answer its quick questions, pick an answer mode, and use Stop, Retry and Continue when a turn isn't finished.
- Notifications: channels, quiet hours, digestsXomiW tells you when a task is done, needs your approval or a reminder is due. Turn on browser notifications, pick channels per type and set quiet hours.
- Connect Gmail, Google Calendar and Google Drive (testing)How to connect Gmail, Calendar and Drive so XomiW can read mail, create events and find files; the access it asks for; when to reconnect; how to disconnect.
- Contact support, send feedback and report bugsHow to send Feedback / Report a bug inside XomiW, attach a chat so the support team can look, and which email to use when you need a person to answer.
Give XomiW the job, get the file
Reports, official letters, spreadsheets, reminders: write one sentence; XomiW does it and asks before sending or deleting anything.