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Give XomiW a task in chat

How to give XomiW a task, answer its quick questions, pick an answer mode, and use Stop, Retry and Continue when a turn isn't finished.

3 min read

XomiW works through chat. Write what you need the way you would message a colleague; XomiW plans the steps, uses its tools and hands back the result (an answer, a Word, Excel or PDF file…).

Start a task

  1. On a phone (app and web), tap the XomiW logo on the left of the bottom bar: the "Ask XomiW" box opens, ready to type. Tapping the input on Today on a phone (app and web) does the same: the composer slides down next to the keyboard, the suggestions sit just above it, and what you typed is kept. You can also click "New chat" (web: sidebar; app: Chats tab), or type straight into the box on the home page / Today tab.
  2. Say clearly what needs doing, what result you want and what you already have. For example: "From this Excel file, make an October revenue report for my manager, with a table comparing it to September."
  3. To send a file, use the attach button (see Send files to XomiW).
  4. Click "Send".

While it works, you see "Thinking…" and the steps XomiW is running. When it finishes, a line under the answer says something like "Done · 5 steps".

When XomiW asks a question

If important information is missing, XomiW shows a "A quick question before I start" card with a few options. Pick one and click "Send answers", type your own answer in "Other", or click "Just go ahead" so XomiW takes the most reasonable route and states its assumptions.

Answer modes

The "Mode" button on the composer lets you choose Fast, Balanced or Strong. Strong thinks harder for difficult tasks, but it is slower and uses about twice as many credits; some plans don't include it yet.

Stop, Retry, Continue

  • Stop: click it when you want XomiW to end the running turn. The turn then shows "Stopped · N steps done". Credits for the work already done are still charged.
  • Retry: appears when the latest turn of the chat didn't finish. It is only on the last turn, and not while another turn is running.
  • Continue: appears when XomiW stopped at the step limit. Click it to let XomiW keep going.

If Retry or Stop doesn't work (no connection, out of credits…), XomiW tells you right away.

When a message can't be sent yet

  • "Waiting for network": your phone is offline. The message stays on the device and goes out by itself when you are back online, without sending twice.
  • "Not sent yet · Retrying": the server is busy (for example during an update). The app retries after a few seconds, then less often, up to once a minute; tap "Retry" to send now.
  • Too many approval cards waiting: XomiW doesn't take new tasks while you have many cards left to review. Tap "Open Approvals" under the message, approve or deny some, then tap "Retry".
  • Today's beta credit limit reached, or a monthly limit set by your company admin: the message shows the reason; the daily limit resets at midnight Vietnam time (UTC+7).

Chats shared as "View only"

When a colleague shares a chat with View only access, you can read it but there is no composer: the top says "Shared with you to view" and the bottom says "This chat is view only." To keep the conversation going, ask the person who shared it to switch to Continue together.

What if I run out of credits mid-task?

The turn stops and says you are out of credits. Whatever XomiW already answered is still yours. See What credits are.

Am I charged for a turn that fails?

A turn that fails on XomiW's side is refunded automatically. See Credit refunds.

This article is also in Vietnamese

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